Description

Agenda:

8:00am to 9:00am - Registration check-in / Breakfast

9:00 am: Opening/Award Ceremony

9:15 am: The mission of the WSIADA – Rick Olson, Director of Operations

9:30 am: WAVS Panel – 

• Reanne Robertson, Executive Director WAVS
• Deb Houtz, Subagent, A+ Auto Licensing, Inc.
• Crystal Heideman, Subagent, Woodinville License Agency

10:00 am: Legislation Panel – Tony Sermonti - Lobbyist, Sermonti Public Affairs
10:00 am: Driving Into the Future: Navigating Insurance and Bond Challenges - Todd Shepard, Shepard & Shepard Insurance (Cascade Room)

11:00 AM: Meet/Greet and Q&A – Department of Licensing

• Bill Dutra, Administrator, Business & Professions Division
• Rachel Houskeeper, Vehicle & Vessel Operations Customer Relations Division
• Melissa Kershner, Investigations Manager Business & Professions Division
• Karla Nast, Vehicle & Vessel Operations Customer Relations Division

Noon to 1pm: Lunch/Vendor Lunch

1:00 pm: B&O Tax, Sales Tax, and Beyond – Ken Krous, Department of Revenue
1:00 pm: 7 Steps of 100% Penetration - Mario Rueda, GWC Warranty (Cascade Room)

2:00 pm: 2023 AG Suggestions for Dealer Compliance – Marc Worthy, Attorney General of Washington

3:00 pm: 4 Steps to a Stellar Menu Presentation - Cory Collins, Automotive Reinsurance Concepts
3:00 pm: Safeguards Rule and Other FTC Updates - Charles Harwood, Federal Trade Commission (Cascade Room)

4:00 pm: How to properly respond to communications from State Agencies - Thomas Dashiell, Davies Pearson P.C.
4:00 pm: How to Cost-Effectively Comply with the FTC Safeguards Act - Alec Taylor, ATTM Technologies (Cascade Room)

5:00 pm: Closing Remarks