Doubletree by Hilton

Education Fair West

Thursday, September 21, 2023 (9:00 AM - 5:00 PM) (PDT)



8:00am to 9:00am - Registration check-in / Breakfast

9:00 am: Opening/Award Ceremony

9:15 am: The mission of the WSIADA – Rick Olson, Director of Operations

9:30 am: WAVS Panel – 

  • Reanne Robertson, Executive Director WAVS
  • Deb Houtz, Subagent, A+ Auto Licensing, Inc.
  • Crystal Heideman, Subagent, Woodinville License Agency

10:00 am: Legislation Panel – Tony Sermonti - Lobbyist, Sermonti Public Affairs
10:00 am: Driving Into the Future: Navigating Insurance and Bond Challenges - Todd Shepard, Shepard & Shepard Insurance (Cascade Room)

11:00 AM: Meet/Greet and Q&A – Department of Licensing

  • Bill Dutra, Administrator, Business & Professions Division
  • Rachel Houskeeper, Vehicle & Vessel Operations Customer Relations Division
  • Melissa Kershner, Investigations Manager Business & Professions Division
  • Karla Nast, Vehicle & Vessel Operations Customer Relations Division

Noon to 1pm: Lunch/Vendor Lunch

1:00 pm: B&O Tax, Sales Tax, and Beyond – Ken Krous, Department of Revenue
1:00 pm: 7 Steps of 100% Penetration - Mario Rueda, GWC Warranty (Cascade Room)

2:00 pm: 2023 AG Suggestions for Dealer Compliance – Marc Worthy, Attorney General of Washington

3:00 pm: 4 Steps to a Stellar Menu Presentation - Cory Collins, Automotive Reinsurance Concepts
3:00 pm: Safeguards Rule and Other FTC Updates - Charles Harwood, Federal Trade Commission (Cascade Room)

4:00 pm: How to properly respond to communications from State Agencies - Thomas Dashiell, Davies Pearson P.C.
4:00 pm: How to Cost-Effectively Comply with the FTC Safeguards Act - Alec Taylor, ATTM Technologies (Cascade Room)

5:00 pm: Closing Remarks


$175 for dealer non-members*

$50 for dealer members*

All guests must be registered to attend events
Raffle will be held throughout afternoon 

*Registrations do not include hotel stays.

Doubletree by Hilton Seattle
18740 International Blvd
Seattle, WA 98188 United States

Parking will be in the rear of facility.

Event Contact
Washington State Independent Auto Dealers Association
(253) 735-0267
Send Email
Thursday, September 21, 2023 (9:00 AM - 5:00 PM) (PDT)
Education Fair
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