Doubletree by Hilton

Education Fair East

Tuesday, July 18, 2023 (9:00 AM - 5:00 PM) (PDT)


The WSIADA will be hosting the 2023 Education Fair East in Spokane Washington.

The Education Fair will include several presentations by speakers from the state including

  • The Department of Licensing
  • The Department of Revenue 

Additional speakers include

  • Federal Trade Commission
  • WSIADA Legislative lobbyist
  • Washington Association for Vendor Subagencies (WAVS)
  • Automotive Reinsurance Concepts on F&I training topics
  • Shepard & Shepard
  • GWC Warranty
  • ATTM Technologies
  • CLA Connect


$175 for dealer non-members*

$50 for dealer members*

All guests must be registered to attend events

*Registrations do not include hotel stay.

Doubletree by Hilton Spokane
322 N Spokane Falls Ct
Spokane, WA 99201 United States
Event Contact
Washington State Independent Auto Dealers Association
(253) 735-0267
Send Email
Tuesday, July 18, 2023 (9:00 AM - 5:00 PM) (PDT)


8:00am to 9:00 am - Registration check-in / Breakfast

9:00 am: Opening Ceremony/Awards Ceremony

9:15 am: The mission of the WSIADA – Rick Olson, Director of Operations

9:30 am: WAVS Panel – 

  • Reanne Robertson, Executive Director
  • Diane Skocilich, North Spokane Licensing
  • Kevin David, Package Express Auto Licensing

10:00 am: 4 Steps to a Stellar Menu Presentation - Cory Collins, Automotive Reinsurance Concepts
10:00 am: 7 Steps of 100% Penetration - Mario Rueda, GWC Warranty (B)

10:45 am: BREAK

11:00 AM: Meet/Greet and Q&A – Department of Licensing

  • Rachel Housekeeper, Vehicle & Vessel Operations Customer Relations Division
  • Bill Dutra, Business & Professions Division
  • Melissa Kershner, Investigations Manager Business & Professions Division
  • Karla Nast, Vehicle & Vessel Operations Customer Relations Division
  • Cathy Naegeli, Administrator Centralized Complaint Intake, Investigations, & Auditors

Noon to 1pm: Lunch/Vendor Lunch

1:00 pm: B&O Tax, Sales Tax, and Beyond – Ken Krous, Department of Revenue
1:00 pm: How to Cost-Effectively Comply with the FTC Safeguards Act - Alec Taylor, ATTM Technologies (B) 

2:00 pm: Safeguards Rule and Other FTC Updates - Charles Harwood, Federal Trade Commission

2:45 pm: BREAK

3:00 pm: Legislation Panel – Tony Sermonti/TK Bentler, Sermonti Public Affairs
3:00 pm: Accounting and DMS Best Practices - Kevin Tomalty, CLA Connect (B)

4:00 pm: Driving Into the Future: Navigating Insurance and Bond Challenges – Todd Shepard, Shepard & Shepard Insurance

5:00 pm: Closing Remarks

Annual Meeting
Education Fair
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